pinas99 Privacy Policy – How We Handle Your Personal Information

When you register and use pinas99, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. Thisincludes information you provide directly, such as your full name, date of birth, mobile number, email address, and payment details when you register or make a transaction. We also collect information generated through your use of the platform, including login activity, betting history, device type, and IP address, which helps us maintain account security and improve the overall experience. In some cases, we may collect identity verification documents such as a government-issued ID to comply with applicable Philippine regulations and responsible gaming obligations. All information collected is stored securely and accessed only by authorised personnel who require it to perform their duties. We do not collect any personal data beyond what is reasonably necessary to provide you with a safe, functional, and enjoyable gaming experience on pinas99.

• Full name, date of birth, mobile number, and email address
• Payment details used for deposits and withdrawals
• Login activity, device information, and IP address
• Identity verification documents when required by regulation
• Betting and transaction history linked to your account

The personal information we collect is used solely to operate, maintain, and improve the pinas99 platform for Filipino players. Your account details allow us to verify your identity, process deposits and withdrawals in Philippine pesos, and ensure that only eligible players access the platform. Transaction and activity data helps us detect and prevent fraud, money laundering, and other forms of abuse that could harm the integrity of the platform or other players. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our services — we do not send unsolicited marketing messages without your consent. Aggregated, anonymised data may be used internally for analytics and platform improvement purposes, but this data cannot be used to identify any individual player. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes.

• Account verification and identity confirmation
• Processing PHP deposits and withdrawals securely
• Fraud detection, security monitoring, and abuse prevention
• Sending essential account and security notifications
• Internal analytics using anonymised, aggregated data only

pinas99 does not share your personal information with third parties except in the limited circumstances described here. We work with trusted payment processors and technology service providers who assist us in delivering our platform — these partners are contractually required to handle your data securely and only for the purposes we specify. We may be required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so, or if disclosure is necessary to protect the rights, safety, or property of pinas99 or its players. In the event of a business transfer or restructuring, your data may be transferred as part of that process, and you will be notified of any such change in advance. We do not share your data with advertisers, data brokers, or any unrelated third parties under any circumstances.

• Trusted payment and technology service providers only
• Regulatory or law enforcement bodies when legally required
• No sharing with advertisers or data brokers — ever
• Business transfer scenarios will be communicated in advance

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage all players to use a strong, unique password and to keep their login credentials confidential at all times. Personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law or regulatory obligations. When data is no longer needed and retention is not legally required, it is securely deleted or anonymised in accordance with our internal data management procedures. If you believe your account security has been compromised, please contact our support team immediately so we can take prompt action to protect your information.

• Technical and organisational security measures are in place
• Password authentication protects every player account
• Data retained only as long as legally or operationally required
• Secure deletion or anonymisation when retention ends

As a registered player on pinas99, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data in circumstances where we no longer have a legal or operational basis to retain it, subject to any applicable regulatory requirements. If you wish to exercise any of these rights, you can contact our support team using the email address listed in the footer of this page, and we will respond to your request within a reasonable timeframe. You have the right to withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. For questions about how your data is handled, our FAQ page covers many common privacy-related questions in plain language that is easy to understand.

• Right to access personal data we hold about you
• Right to correct inaccurate or outdated information
• Right to request deletion where legally permissible
• Right to withdraw consent for consent-based processing
• Contact support or visit the FAQ for privacy queries

pinas99 reserves the right to update this Privacy Policy at any time to reflect changes in our services, applicable Philippine law, or industry best practices. When material changes are made, we will notify registered players through the platform or via the contact details associated with their account, giving you the opportunity to review the updated policy before continuing to use our services. The date of the most recent update will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Continued use of the pinas99 platform following any update to this policy constitutes your acceptance of the revised terms. We encourage all players to check this page periodically to stay informed about how we protect and manage your personal information.

• Policy may be updated to reflect legal or service changes
• Registered players will be notified of material changes
• Last updated date is always shown at the top of this page
• Continued use after updates means acceptance of the revised policy